Business Development Manager

I am a highly motivated and adaptable professional with solid experience in customer service, sales operations, and IT support environments. Throughout my career, I have demonstrated a strong ability to manage customer relationships, resolve complex issues, and deliver efficient operational solutions within international and fast-paced organizations.

With a keen interest in IT systems and software operations, I have developed solid skills in using ERP platforms, CRM tools, and Microsoft programs, and I am comfortable navigating technical processes and providing first-level IT-related support.

My background includes collaborating with cross-functional teams, managing customer inquiries with precision and empathy, and supporting software-related workflows such as quoting, order processing, and licensing management.

I am passionate about delivering high-quality customer experiences, driving process improvements, and continuously expanding my knowledge in the technology sector. I thrive in multicultural, dynamic environments where I can combine technical expertise with outstanding communication skills.